Sharron Chen

About me

As you might have guessed, my path to design wasn't traditional. I started in growth and go-to-market before moving into design. But I realised I wanted to shape the product itself, not just take it to market. Design gave me the tools to do exactly that.

My background shapes how I work today. I'm passionate about solving business problems through design, and I care about metrics and product strategy just as much as I care about craft.

Experience

Product Designer

Commonwealth Bank

2025 – Current

Product Designer

Department of Communities and Justice

2023 – 2025

Growth designer

Airwallex

2021 - 2023

How I work

I work best where I can own problems end to end, move fast and work with people who care about the details as much as I do.

How I work

I work best where I can own problems end to end, move fast and work with people who care about the details as much as I do.

I bring a business brain

When I design, I don’t just think about what looks good. I think about whether it will actually make sense for our users and move the needle for the business.

I bring a business brain

When I design, I don’t just think about what looks good. I think about whether it will actually make sense for our users and move the needle for the business.

I bring a business brain

When I design, I don’t just think about what looks good. I think about whether it will actually make sense for our users and move the needle for the business.

I start with the problem

Good design starts with the problem, not the solution. I love being involved right from those messy early questions all the way through to what ships.

I start with the problem

Good design starts with the problem, not the solution. I love being involved right from those messy early questions all the way through to what ships.

I start with the problem

Good design starts with the problem, not the solution. I love being involved right from those messy early questions all the way through to what ships.

I involve others early

The best work happens when you get the right people in the room early. I’d much rather collaborate upfront than find out too late that a design won't fly.

I involve others early

The best work happens when you get the right people in the room early. I’d much rather collaborate upfront than find out too late that a design won't fly.

I involve others early

The best work happens when you get the right people in the room early. I’d much rather collaborate upfront than find out too late that a design won't fly.

I like not knowing what comes next

I thrive when there’s space to move fast, try things and learn from what happens. Give me a problem with no obvious answer and I am in my element.

I like not knowing what comes next

I thrive when there’s space to move fast, try things and learn from what happens. Give me a problem with no obvious answer and I am in my element.

I like not knowing what comes next

I thrive when there’s space to move fast, try things and learn from what happens. Give me a problem with no obvious answer and I am in my element.

Outside of work

Did I mention I like bunnies?

I have two mini lops (Columbo and Mou) who basically run the house. When I’m not spoiling them, I’m busy with my pet-sitting business and rescuing stray bunnies.

Always cooking up something cool

I helped launch the first Space of BTS popup in Australia (yes THE BTS). If there's a cool idea, I’m probably already thinking about how to make it happen.

I can't resist a good bargain

On the weekend, you’ll probably find me hunting for secondhand gems at the markets. Why pay full price when you can find something amazing and save some cash?

Did I mention I like bunnies?

I have two mini lops (Columbo and Mou) who basically run the house. When I’m not spoiling them, I’m busy with my pet-sitting business and rescuing stray bunnies.

Always cooking up something cool

I helped launch the first Space of BTS popup in Australia (yes THE BTS). If there's a cool idea, I’m probably already thinking about how to make it happen.

I can't resist a good bargain

On the weekend, you’ll probably find me hunting for secondhand gems at the markets. Why pay full price when you can find something amazing and save some cash?